Terms of Service

Some features require an account. You agree to provide accurate and complete information and to keep it current. You may delete your account at any time by following the instructions in the Service or by contacting us. We may suspend or terminate your account as described in Section 9.

You are responsible for keeping your credentials confidential and for all activity under your account. Notify us immediately if you believe your account has been accessed without authorization. We are not liable for losses resulting from your failure to keep your credentials secure.

If you access the Service through an organization’s workspace, that organization’s administrators may access, modify, restrict, or delete your account and its contents, and may be able to see your activity within the workspace. We act on the instructions of the account owner.

Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and the Service for your internal business purposes.

You may not:

• license, sell, rent, lease, transfer, assign, distribute, or commercially exploit the Site or Service, or make it available to any third party other than your authorized users;
• modify, create derivative works from, disassemble, reverse-compile, or reverse-engineer any part of the Site or Service;
• access the Site or Service in order to build a similar or competing product;
• copy, reproduce, republish, download, display, post, or transmit any part of the Site or Service except as expressly permitted;
• use the Service for any unlawful purpose, to violate any law or regulation, to infringe anyone’s intellectual property or privacy rights, to harass or harm anyone, to submit false or misleading information, or to upload malicious code;
• circumvent rate limits, probe or test the vulnerability of our systems without our prior written permission, or interfere with the integrity or performance of the Service.

All copyright and proprietary notices must be kept intact on any copies you are permitted to make.

We may modify, suspend, or discontinue the Site or Service, or any part of it, at any time. For material changes that adversely affect a paid feature you rely on, we will give reasonable advance notice where practicable. We are not liable to you or any third party for any modification, suspension, or discontinuation, except as set out in Section 3.5.

All intellectual property rights in the Site, the Service, and their content belong to WOX LLC or its suppliers. These Terms transfer no ownership rights to you beyond the limited access rights granted above. All rights not expressly granted are reserved.

If you send us feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, non-exclusive, fully paid, royalty-free license to use it freely for any purpose, without attribution. Please do not send us feedback you consider proprietary or confidential.

We may offer a free trial. Unless we say otherwise, a trial converts to a paid subscription at the end of the trial period only if you have provided payment details and have not cancelled. We may modify or withdraw a trial at any time.

Fees are those set out on our pricing page or in your order form. Unless stated otherwise, subscriptions are billed in advance, are quoted in U.S. dollars, and are non-refundable except where required by law or expressly provided here. You authorize us and our payment processor to charge your payment method for all fees when due.

Subscriptions renew automatically for successive terms of the same length unless you cancel before the end of the current term. Cancelling stops the next renewal; it does not refund the current term. You keep access until the end of the term you have paid for.

We may change our fees on at least 30 days’ notice before the start of a renewal term. Amounts unpaid past their due date may accrue interest at the lower of 1.5% per month and the maximum permitted by law, and we may suspend the Service for non-payment after notice. Fees exclude taxes; you are responsible for any sales, use, VAT, or similar taxes, other than taxes on our income.

For 30 days after your subscription ends you may export your content using the Service’s export features. After that period we may delete it in accordance with our Data Processing Addendum and Privacy Policy.

The site and service are provided “as is” and “as available.” To the fullest extent permitted by law, WOX LLC and its suppliers disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the site or service will be uninterrupted, error-free, secure, or free of harmful code, or that any output generated by the service will be accurate, complete, or sufficient for any audit, certification, or regulatory purpose. Where applicable law requires warranties, they are limited to 90 days from your first use.

To the maximum extent permitted by law: (a) WOX LLC and its suppliers will not be liable for any lost profits, lost data, costs of substitute products, or any indirect, consequential, incidental, special, exemplary, or punitive damages arising from or related to these terms or your use of, or inability to use, the site or service; and (b) our total liability for all claims arising under these terms is capped at the greater of (i) $100 USD and (ii) the amount you paid us under these terms in the 12 months before the incident giving rise to the claim. The existence of multiple claims does not increase this cap.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. In those jurisdictions, the exclusions and limitations above apply only to the extent permitted.

Under California Civil Code Section 1789.3, California users are entitled to the following notice: the provider of the Site is WOX LLC, 539 W. Commerce St #8166, Dallas, TX 75208. To file a complaint or request further information, write to that address or contact us at support@screenata.com. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 N. Market Blvd., Suite N112, Sacramento, CA 95834, or by phone at (800) 952-5210.

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to know, delete, and correct personal information. See our Privacy Policy.

Residents of these states may have additional rights under the Colorado Privacy Act, the Connecticut Data Privacy Act, the Virginia Consumer Data Protection Act, and the Texas Data Privacy and Security Act respectively, including rights of access, correction, deletion, and portability, and rights to opt out of targeted advertising, the sale of personal data, and certain profiling. We do not sell personal data or use it for targeted advertising. See our Privacy Policy.

Nevada residents have the right under Nevada Revised Statutes Chapter 603A to direct us not to sell certain information we have collected about them. We do not sell such information. To exercise this right, contact support@screenata.com.

WOX LLC is organized under the laws of the State of Washington. Washington residents may have rights concerning consumer health data under the My Health My Data Act; we do not collect consumer health data through the Site.

We may update these Terms from time to time. If we make material changes we will notify you by email to the address on file or by prominent notice on the Site at least 30 days before they take effect. Continuing to use the Site or Service after that means you accept the updated Terms.

These Terms and any dispute arising out of or related to them, the Site, or the Service are governed by the laws of the State of Washington, without regard to its conflict-of-law principles. For any claim not subject to arbitration under Section 14, you and WOX LLC consent to the exclusive jurisdiction and venue of the state and federal courts in King County, Washington. Either party may still bring an action in any court of competent jurisdiction for injunctive or equitable relief to protect its intellectual property, or an individual action in small claims court.

You agree not to export, re-export, or transfer any technical data or products acquired from the Site or Service in violation of U.S. export control laws or applicable regulations in other countries, and you represent that you are not located in, or a national of, a country subject to a U.S. embargo, and are not on any U.S. restricted party list.

By using the Site or Service you consent to receiving communications from us electronically, by email or by notice posted on the Site. These satisfy any legal requirement that a communication be in writing.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you have difficulty accessing or navigating the Site, or suggestions for improving accessibility, contact us at support@screenata.com and we will make reasonable efforts to address it promptly.

These Terms, together with the Privacy Policy, Cookie Notice, Data Processing Addendum, and any order form or other agreement referenced here, are the entire agreement between you and WOX LLC regarding the Site and Service. If any provision is found invalid or unenforceable it will be modified to the minimum extent necessary to be valid, and the rest will continue in effect. Our failure to enforce a provision is not a waiver of it. “Including” means “including without limitation.” You may not assign these Terms without our prior written consent; we may assign them freely. These Terms bind any permitted assignees.

Except as described below, you and WOX LLC agree to resolve all disputes arising out of or relating to the Site, the Service, or these Terms through binding individual arbitration rather than in court. Exceptions: claims that qualify for small claims court and are brought on an individual basis, and requests for equitable relief related to intellectual property. This arbitration agreement applies to all claims, including those that arose before you agreed to these Terms.

Before starting arbitration, the parties agree to try to resolve the dispute informally. The party raising the dispute must send a written “Informal Notice” to the other. Within 45 days of receiving it, the parties will meet by phone or video in good faith to try to work things out. Our notice address is support@screenata.com, or WOX LLC, 539 W. Commerce St #8166, Dallas, TX 75208. If the dispute is not resolved within 60 days, either party may start arbitration.

Arbitrations will be administered by JAMS (jamsadr.com). Claims under $250,000, excluding fees and interest, will use JAMS’ Streamlined Arbitration Rules; larger claims will use JAMS’ Comprehensive Arbitration Rules. Unless the parties agree otherwise, arbitration will be conducted in the county where you live. All arbitration materials and documents are confidential.

The request must include your contact information and account username if applicable; a description of the claims and supporting facts; the relief sought and a good-faith damages estimate; confirmation that you completed the informal resolution process; and proof of any required filing fee payment.

The arbitrator has authority to resolve all arbitrable disputes, including questions about the scope and enforceability of this arbitration agreement, except that courts, not arbitrators, will decide challenges to the class action waiver below, disputes about arbitration fees, whether a condition precedent to arbitration has been satisfied, and which version of this agreement applies. The arbitrator may award the same relief a court could, but on an individual basis only. The award is final and binding, and judgment may be entered in any court with jurisdiction.

By agreeing to arbitration, you and WOX LLC waive the right to a trial by judge or jury for all covered claims.

All disputes must be brought on an individual basis. Neither you nor WOX LLC may bring claims as a plaintiff or class member in any class, representative, or collective proceeding. The arbitrator may only award relief on an individual basis.

If a court finds this class action waiver unenforceable as to a specific claim, that claim may be litigated in state or federal court in King County, Washington; all other claims remain subject to arbitration.

Each party bears its own attorneys’ fees unless the arbitrator finds a claim was frivolous or brought for an improper purpose.

If 100 or more substantially similar arbitration demands are filed against us within a 30-day period by the same law firm or coordinated group, JAMS will batch them into groups of 100 and appoint one arbitrator per batch, with one set of fees per batch.

You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to support@screenata.com, or to WOX LLC, 539 W. Commerce St #8166, Dallas, TX 75208. Your notice must include your name, address, and a clear statement that you wish to opt out. Opting out does not affect any other part of these Terms.

If any part of this arbitration agreement is found invalid, it will be modified to the minimum extent necessary to make it enforceable; the rest remains in effect.