What evidence does a healthcare SaaS need beyond SOC 2?

March 6, 20262 min readBeyond SOC 2

Evidence Beyond SOC 2

Evidence TypeSOC 2 Covers?HIPAA Requires?What to Provide
Access controlsYesYesAlready have from SOC 2
EncryptionYesYesAlready have from SOC 2
Audit loggingYesYesAlready have from SOC 2
Business Associate AgreementsNoYesSigned BAAs with customers and vendors
PHI data flow mapNoYesDiagram showing where PHI enters, is stored, and exits
Breach notification processPartialYes (60-day rule)Specific process for PHI breaches
Minimum necessary accessNoYesDocumentation showing PHI access limited to need
Patient rights proceduresNoYesHow patients request data access, amendments
Subprocessor BAAsPartialYesBAAs with every vendor touching PHI
Privacy impact assessmentNoYesAssessment of privacy risks for PHI handling

HIPAA-Specific Evidence Checklist

Business Associate Agreements

  • Template BAA reviewed by healthcare lawyer
  • Signed BAA with each healthcare customer
  • Signed BAA with each vendor handling PHI (database, hosting, analytics)

PHI Data Mapping

  • Data flow diagram showing PHI lifecycle
  • List of all systems storing PHI
  • Documentation of PHI encryption methods
  • Data retention and disposal policies for PHI

Privacy Controls

  • Minimum necessary access policy
  • Patient data access request process
  • PHI de-identification procedures (if applicable)
  • Marketing use restrictions for PHI

Breach Response

  • HIPAA-specific breach notification procedure (60-day timeline)
  • HHS notification process for breaches affecting 500+ individuals
  • Media notification process (if required)
  • Breach risk assessment methodology

The Healthcare SaaS Compliance Stack

  1. SOC 2 Type II (security foundation)
  2. HIPAA compliance (PHI-specific requirements)
  3. HITRUST (if selling to large health systems — optional)
  4. State privacy laws (California, Texas, New York have additional requirements)

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